Field Test by Long-Term Users: Shandong Hanyi Electric Patrol Vehicle, a Reliable Choice!

In the procurement circle for electric patrol vehicles in Shandong, the reputation of Tong'an Vehicle Industry’s Hanyi series isn’t built on aggressive advertising but on word-of-mouth from long-term clients such as scenic areas, industrial parks, and residential communities. I interviewed three long-term customers who have been using the Hanyi series for over two years. Their real-world experiences might be more convincing than spec sheets—from harsh winters as cold as -15°C to scorching summers at 40°C, and from narrow scenic pathways to complex industrial zones, Hanyi has proven its attention to detail and durability, earning a reputation as "a choice you won’t regret."

Manager Zhang from a Scenic Area: It Never Let Us Down, Even at -15°C
"Our scenic area is located at the foot of Mount Tai, where winter temperatures can drop to -15°C. The previous brand of patrol vehicle we used would often ‘break down’ in winter—battery range would halve, and the heater would take half an hour to warm up," said Zhang, head of the security department, shaking his head as he recalled past experiences. "Since switching to Tong'an Hanyi, it has never let us down these past two winters."
Zhang noted that Hanyi’s battery insulation technology left a deep impression. Even in extreme cold, the vehicle maintains over 80% of its range, allowing for full-day patrols without recharging. The heating system is equally thoughtful, warming up the cabin within five minutes of startup, so patrol staff no longer have to bundle up in heavy military coats. "Most importantly, its anti-slip performance is outstanding. After snow, icy paths in the scenic area are no challenge for Hanyi’s anti-slip tires and stability system. Last winter, we used it to rescue many stranded tourists during snow patrols. Its reliability is truly unmatched."

Supervisor Li from an Industrial Park: More Agile Than an SUV in Complex Terrain
"Our industrial park is filled with equipment, narrow passages, speed bumps, and slopes, demanding high flexibility and durability from patrol vehicles," said Li, the security supervisor, pointing to a Hanyi patrol vehicle parked in the facility. "This vehicle has been in use for three years, covering dozens of rounds daily in the park, and its chassis has never had any issues."
Li highlighted Hanyi’s exceptionally small turning radius, making U-turns and passing in narrow pathways between workshops effortless. The reinforced steel body also impressed him—after accidentally brushing against equipment, only the paint was scratched, with no structural damage. "We also added cargo beds and tool racks. It’s incredibly convenient for transporting maintenance tools and emergency supplies. The manufacturer pre-installed mounting points, so no drilling was needed—much more thoughtful than many other brands."

Director Wang from a Residential Community: Fast After-Sales Support Gives Us Peace of Mind
"Community patrol vehicles aren’t used as intensively as those in scenic areas or industrial parks, but reliable after-sales service is our top priority," said Director Wang with a smile. "With our previous small-brand vehicle, it took three to four days to get service when issues arose. After switching to Tong'an Hanyi, a single call brings a technician the same day."
"Beyond quick service, the manufacturer also conducts regular follow-ups, reminding us of maintenance and teaching simple upkeep tips, like how to extend battery life or prevent corrosion during the rainy season. This ‘concierge-style’ service makes it hassle-free for non-professionals like us to use the vehicle."

If you’re evaluating Shandong electric patrol vehicle manufacturers, consider the advice of these long-term users: choosing a vehicle isn’t just about specs—it’s about real-world details and service. Tong'an Hanyi may not be the flashiest option, but it’s certainly one of the most user-understanding and dependable choices out there.